ODDJim
Level 1

Move to QuickBooks Online

You would NEVER get me to switch to QBO. I am a very happy subscriber to the FAR SUPERIOR QBDT. HOWEVER- it appears that QBO is attempting to remove the features and benefits that I already had in my Desktop program. AND likely deliberately as QBO is the corporate's preferred model for the future. WHY--more corporate control, more data mining, less expense, and less privacy.  IE:

For over a year now, QuickBooks payment systems has stopped Emailing me a notification that a customer had paid one of my invoices at the moment that he pays on line with either C Card or Checking account. I have spent over 20 hours on screen share with MANY QB representatives. In a Year- not a single representative can find out why I no longer get an email notification of payment. And, QB Intuit  COULD send me a notification, because they DO send me an Email notification 3 days later when the transaction is deposited! "Money is on the way" , it says in an Email. So they DO have my address, and it works! Yet not a single Point-Of-Purchase  customer payment Email notification in over a year!  AND now, even worse! I rely upon QB automatic back up notification as well. This Emailed notification stopped about a month ago!   Yes, I AM getting daily backups---yet no more Emails confirming " Not to worry, your data has successfully been backed up" for about a month. Nobody at QB can figure that out as well. I suspect fowl play. If QB representatives cannot help me ( and apparently hundreds of others that I have found on-line) Then, it must be above their "Pay Grade". A decision from the top to deliberately scuttle the far superior QBDT. Q B made a stupid mistake by creating a totally new QBO that does not follow the superior model QBDT, and there must be a terrible insiders fight about it. QBO is SOOOOOO Bad, that two professional bookkeepers that I have hired refuse to use it. Something is going to break here. And Intuit QB  is breaking ME.