Hi MB105,
Thanks for posting in the Community!
When submitting pay event to the ATO, several dates are associated with the pay run transmitted along with the payroll data. This includes the pay run's pay date and the date the pay run was initially finalised.
The ATO do not allow the pay run finalisation date to be later than the pay run's pay date. If this does happen, this warning will be triggered.
To resolve this issue you will either need to unlock the pay run and change the date paid to a date that is earlier than the initial pay run finalisation - this should only be done if you have incorrectly entered the pay date to begin with as the date paid should truly reflect when the net earnings were paid to the employee.
If, for whatever reason, the pay date of the pay run is an earlier date than that of the pay run finalisation date then you must lodge an update event as opposed to a pay event. This will ensure the employee YTD amounts are updated correctly.
Also, we currently have an ongoing investigation of this issue as well. You can contact our support team to be included in our list of affected users. This way, you'll receive email notifications whenever an update becomes available. For your reference, this is the investigation number: INV-78089.
Here's how:
- Log in to your QuickBooks Online company.
- Click the Help menu.
- Select Contact us.
For more detailed information, you can check on this article: Troubleshooting validation warnings for STP Events.
Feel free to drop a comment below if you need further assistance. Have a great day!
