I am unable to lodge a pay event with the ATO as I am entering them a few days after they were paid. (But dated the correct date of the payroll payment)
I keep getting this error: Reason: The pay date of this pay run (30/09/2022) cannot be earlier than the date the pay run was finalised (7/10/2022). If you are unable to change the pay date in the pay run, you must lodge an update event instead.
I have been told that unless I enter the pays into Quickbooks on the day they are paid, and submit to the ATO, then they cannot be lodged, and I have to do an update event instead.
I only do my accounts once a week, and not on payday.
I was told to call the ATO to get this fixed, which is a ridiculous thing to say. ATO cannot manage Quickbooks programming.
When will there be a solution to this problem?
And are update events OK to do with ATO instead of lodging the payroll events with them?
