IntuitSheila
Level 8

Move to QuickBooks Online

Hi cblivestock,

 

Thanks for sharing what happened. We'll be sure to look into the support ticket you have. We've received similar reports about the banking feed issue encountered and a ticket has been raised to our senior support and engineers.

 

There was a change with the ANZ bank feed connection a few weeks ago and customers were prompted to upgrade their bank, feed connection to Direct feeds to get a better and more secure connection. You can check this link to learn more about How to upgrade to ANZ direct feeds.

 

I'd also recommend contacting our Live Chat and Phone support team through https://quickbooks.intuit.com/learn-support/en-au/contact  for real-time support.

 

Please leave a comment on the thread if you have more questions.