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Move to QuickBooks Online
Hi OPT296,
Thanks for posting in the Community!
Your QuickBooks Online subscription fee is paid on top of your payroll plan on file. The payroll fee in the QuickBooks Online Standard payroll plan is $5/employee per month for any finalised pay run in a calendar month and $10 for an advanced payroll plan.
Furthermore, for you to continue using your QuickBooks Online and payroll account you need to have an active subscription. If you decide to cancel the subscription, you can still access your data in the read-only file for 1 year from the cancellation date. We'd recommend exporting your reports and list prior to canceling the account. You can check this link to learn more about What happens to my QuickBooks Online data after I cancel?
For us to better assist you, I'd recommend contacting our Customer Care Team. That way, one of our support care agents can further check your subscription in a secure form.
Post again in the Community if you have more questions about QuickBooks Online!