I have a client who receives payments at the end of each month from Capricorn. The members of Capricorn are the client's customers. In one particular month, there was a negative figure applied for one of the customers to close off the credit note that was raised. When I complete the 'receive payment' and allocate the invoice payments I can't seem to find a way to include the adjustment to the credit note. I can create the expense within the 'receive payment' but can't mark it against the original credit note. It is different for the customers where there are other invoices in the month and they make a payment as it can be offset against each other. Has anyone else come across a way to get around this?
E.g.
Customer A $1250 (invoice)
Customer A -$200 (credit note)
Customer B -$75 (credit note)
Total receive payment $975
