I 100% agree and i'm an accountant who wanted to switch 20 + clients from Reckon Hosted to Quickbooks Online. Should be easy but ended up having to pay a fee to Quickbooks preferred provider. Conversion was poor, staff member has spent over a week trying to reconcile the bank and enter about 30 missing entries. Was told wages cant be transferred but i managed it Myself using an excel spreadsheet without too much difficulty and could repreat the process in a fraction of the time now i know the steps. Its extremely poor the way Quickbooks shunts things they dont want to do themselves. Even their employee - wages module is pretty much unsuported and cant handle class tracking which is very important to most of my clients. I love Quickbooks Online for its accessability and its ease of use and ability to integrate with other apps etc. I hate the support and wages modules and the conversion process. They are all extremely poor
