sales-ltsteel-co
Level 1
‎July 08, 2024 04:40 AM

Hi, I am from SA, & have had itw QB..need urgent help on double billing etc and a whole mess up on my profiles..chatted to QB consulktnts for mnths without any solutions

Not getting anywhere with these chats, they dont understand what I am trying to explain????
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VoltF
QuickBooks Team
QuickBooks Team
‎July 08, 2024 06:02 AM

Manage Suppliers and Expenses

Hello there!

 

We appreciate your time getting in touch with the Community.

 

Given that you've completed the initial troubleshooting steps with Chat Support, I recommend contacting our Customer Support Team once more to request a callback instead. They can provide further assistance over the phone and guide you through another workaround.

 

To reach out to our Customer Support Team, please follow the steps below:

 

  1. Sign in to your QuickBooks Online company.
  2. Select Help (?).
  3. Choose either tab to get started:
    • Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you need further help, you can still Talk to a human.
    • Search: Type a question, keyword, or topic for QuickBooks Online self-help content or select Contact Us, type a question, and Continue. Choose a way to connect with us:
      • Start a chat with a support expert.
      • Get a callback from the next available expert.

 

Please note that Live Chat has office hours from 6 AM to 6 PM PT on Mondays to Fridays.

 

Moreover, you can find additional insights and information to help you get familiar with some of the main features of QuickBooks Online: Get started with QuickBooks Online.

 

If you have any further questions about QuickBooks Online, please feel free to reach out. I'm here to help. Cheers!

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