I am aware that this was a challenging procedure for you. I'll assist you so you can resume managing your company and be able to link your bank again to QuickBooks Online.
When there is a cache, it affects the functionality of QuickBooks and might result in missing tabs and features. It is also a method to lessen issues that arises when using QuickBooks.
Follow the steps below:
- Restart your browser.
- Log in to your account and try in an incognito or private browser. You can use these keyboard shortcuts to launch a new private window:
- Google Chrome: press Ctrl + Shift + N
- Microsoft Edge: press Ctrl + Shift + N
- Firefox: press Shift + CTRL + P
3. If it works on the private browser, go to the regular browser and clear your cache.
4. Then, sign in back your account using your regular browser.
Furthermore, we can also ask or call your financial institution if there's an ongoing issue or maintenance.
Alternatively, you can still manually upload your bank transactions to QuickBooks if you can't connect your bank account.
Additionally, you can use classes to track your transactions by departments, product lines, or any other meaningful segments in your business. Want to know how? See this article for the complete details: Get started with class tracking in QuickBooks Online.
Please notify me if there's anything I can help you with while navigating your QuickBooks Account. Thank you for visiting us today.
