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Manage Suppliers and Expenses
Hello there, @Stiens1. Thanks for getting back and providing additional information on what happens when creating a bill from a purchase order.
I have replicated your concern on my sample company file and see that the bill shows line items with the amount. I also checked if there's a reported concern about this but haven't found one.
To resolve this, let's consider accessing the website and logging into your account using a private browser to further chceck this issue.
To do so:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
Once logged in, see if it works. If yes, clear your regular browser's cache so the system can start fresh. But if you get the same results while using a private browser, use a different browser app instead.
To know more about creating a purchase order and converting it to a bill, see these articles:
- Create and send purchase orders in QuickBooks Online
- Add purchase orders to expenses, bills, or cheques in QuickBooks Online
Please let me know if you have any questions or concerns. I'm always around to lend a hand. Take care!