Thank you for providing us a screenshot, @testa.
I can see that you're trying to cancel your QuickBooks Online Accountant (QBOA). Since QBOA is a free program, there’s no subscription to cancel.
To further check where this $10 charge is coming from, I suggest reaching out to our Customer Support. They have the tools to trace this charge.
Here's detailed guidance on how to contact QuickBooks Online Accountant support.
You can leave a comment below if you need further assistance or help with your QuickBooks. Take care and have a wonderful week!
