Good day, bobkardell,
Based on the screenshot you've provided, it seems that you're still on the Client menu. Follow these steps to successfully delete the client.
- On the Client menu page, click the client's name to open their information.
- Click the Edit client drop-down, and then select Delete Permanently.
- Select Yes to confirm.
If this client was a part of wholesale billing, the option to delete is unavailable. You can inactivate this client instead. Also, deleting a client requires a Master Admin access.
Let me know how it goes. I'll be around if you need more help.
