Hello there, @sales284.
I appreciate your taking the time in performing a workaround to get past the recurring transaction issue in QuickBooks Online (QBO).
Moreover, QBO can occasionally stop working properly since locally stored internet cache files can cause the product to behave unexpectedly due to overloaded site data. If the issue persists, I recommend opening a different browser or a private window to isolate it. This can help us remove any cache-related matters that may have contributed to the problems.
Here's how to activate incognito mode in some of the most common online browsers:
- Google Chrome and Microsoft Edge: Ctrl+ Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Safari: Command + Option + P
If the recurring transactions finally work, it's safe to say that the browser has caused it. This can be fixed by clearing your cache and cookies.
Moreover, I'll also share this link where you can search for articles that can serve as your reference to guide you in managing your QBO account: QuickBooks Online Help Articles.
Feel free to leave a reply if you have additional QuickBooks-related queries. The Community team always has your back. Have a good one.
