Hi Mary,
On Help icon it suggest two options only: 1. Post on support and 2. Email. I remember that last time I got chat link with support engineer, but that link was missed (as that was achieved via so many clicks on different links). May you please share the link to have chat with the support engineer? And on that time the support engineer remotely accessed my laptop to review the issue.
I will really appreciate your response. Business is really suffering. Please help us, as we are still unable to start our working due to such issues.
Regards,
Abdul Rehman.
