Hi QB Team,
Please note that we are again facing the subject issue. Last time the issue is rectified against the Case Number [[removed]]. In the communication thread from referenced case number, the support engineer instructed the Purge Company activity. We processed the Purge - but issue reflected against a specific user. The support engineer instructed to re-create the user. We processed and the issue was rectified.
Now we are again facing the issue against newly created user. But on re-creating the user - the issue is not rectified this time. It’s astonishing and panic for us.
May any support engineer help at earliest?
The Company ID is [removed]
Regards,
Abdul Rehman.
