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Manage Suppliers and Expenses
We acknowledge the importance of having precise financial records, info-acousticalc. I'm here to ensure you're connected to the right channel that can help resolve your duplicate expenses and keep your books organized.
We'll have to perform in-depth troubleshooting steps to identify why your transactions are dumpled from the For Review tab. That said, I recommend contacting our QuickBooks Online (QBO) Care Team for further investigation. They'll also assist you in implementing the permanent fix to keep the issue from happening again.
To get the contact information:
- In your company, navigate to the Help menu in the upper right to see more details.
- In the Assistant tab, type a brief description of your concern in the field box.
- Select Contact Us, key in your question or concern in the field, and click the Continue button to proceed.
- Tap the Chat option to start a conversation.
To learn more about the support hours and types, click the following link for the full details: How and when can I contact QuickBooks Online support?
In addition, categorise your online bank transactions to the correct account to facilitate an easy reconciliation process. I've got some resources that contain topics about managing duplicates and finding missing entries:
- Exclude a bank transaction you downloaded into QuickBooks Online
- What to do if you can’t find downloaded transactions in QuickBooks Online
Visit the Community again if you have other banking-related concerns or need further assistance navigating QBO. We're here to make sure everything is taken care of for you.