DHeraV
Moderator

Manage Suppliers and Expenses

I know how important it is to make sure that your transactions are corrected, and I understand how frustrating it is when encountering hurdles when trying to delete entries, @SusanM29.

Since you're unable to delete certain transactions, we can perform another way how to isolate the problem. We can opt to exclude the transaction and delete it from there. 

Here's how:

1. On your QuickBooks Online (QBO) account, go to the Banking tab.
2. In the For review section, tick the boxes you want to delete.
3. Then click Exclude.



4. From the Excluded section, tick the boxes you want to delete.
5. Once ready, click Delete.



For detailed information, kindly visit: Exclude a bank transaction you downloaded into QuickBooks Online.

If the issue persists, I recommend contacting our QBO Support Experts. They'll be able to use a screen share tool to walk you through some more steps to assist you.

I'll also share this article you can read if you want to learn more about how to review downloaded bank and credit card transactions and put them in the correct accounts: Categorize and match online bank transactions in QBO.


Let us know if you require further assistance with deleting transactions in QBO. The Community team is here to help anytime. Keep safe.