Mark_R
Moderator

Manage Suppliers and Expenses

Hello there, @Oakley20.

 

I want to make sure this charge gets checked, and I'd like to redirect you to the best support group available to get this reviewed.

 

Since we want to ensure your account is secured, I'd suggest reaching out to our QuickBooks Support Team. They have the tools that can check your account in a secure environment and verify what the charges are. Here's how to reach them:

 

  1. Sign in to your QuickBooks Online account.
  2. Click the Help button.
  3. In the QuickBooks Assistance chatbox, select Talk to a human and choose I still need a human.
  4. Hit Contact Us.

 

You can also read this article for another way of reaching out to our support team: QuickBooks Online Support.

 

Just in case you want to update your billing information for your subscription in the future, feel free to check out this article for more guidance: Update billing, payment, and subscription info in QuickBooks Online.

 

Please visit our Community forums again if you have other questions about your QuickBooks Online subscription. I'm always here to help.