Hi there, homiyar.
I appreciate you coming back to the thread and sharing details on what you've done to fix the issue. You can follow the steps shared by elangovan1 to see if it will work for you.
If the issue persists, I suggest contacting our support team again. I can see that you've already called them many times and that every penny counts when running a business. However, you'll have to contact our support through messaging. They have the tools to pull up your account in a secure environment which we're unable to do it here in the Community. That way, they'll be able to investigate the cause of the problem. Please note that we also have limited staff and reduced support hours due to the pandemic. They're only open from 6:00 AM to 6:00 PM Monday-Friday. If you have the reference number handy, you can share that with our live support. This way, they can check and discuss your subscription dispute
Please refer to this article to see different information on how you can review your subscription info, view your payment history. and upgrade or downgrade your subscription: Update billing, payment, and subscription info in QuickBooks Online.
Don’t hesitate to get back on this thread if you have any clarifications. I’m more than happy to answer them for you. Have a great day ahead.
