It isn't the kind of experience that we want you to come across, homiyar.
For us to check your subscription, we'll have to do a screen-share with you. We can do this by reaching out to our Phone Support agents so you'll be guided on whether you'll have to purchase a different one or continue with the current subscription.
Also, if you want change your billing cycle, you can check this guide: Change your billing cycle.
I'll be around if you have other concerns. Keep safe!
