Hello FritzF,
Let me state my problem clearly.
I am an accountant in India with a bulk subscription and hence was charged a particular rate for the licences which was assured for a lifetime subject to nominal inflationary increases. From March 2021 the cost of these licences shot up by about 125% which is anything but nominal.
I contacted the chat team exactly 7 times todate starting from 5th or 6th of April who kept on informing me they could not help me as this is a billing section matter and they were putting up a note to the billing section to contact me urgently.
Well, one month has passed and still no contact from the billing section. My next subscription is due and I need to know whether I am going to get the accountants subscription or the new one that has been charged. With the new subscription it make no economic sense for me to continue with quick books.
Let me put my impression simply - with Intuit the only thing quick is the name Quick books.
