CarlSJ
Moderator

Manage suppliers and expenses

I appreciate you for keeping us updated and providing a screenshot with your concern, @keyurv. Allow me to guide you on enabling the Advanced Accounting option on the left navigation panel in QuickBooks Online Accountant (QBOA).

 

We can customize your Menu so you can see the Advanced Accounting option on the left navigation panel.

 

Here's how:

 

  1. Sign in to your QBOA account.
  2. From the left navigation panel, select the pencil icon on the Menu.
  3. Click on Customize this Menu.
  4. On the Your Books section, locate the Advanced Accounting option and put a checkmark on the box.
  5. You can drag and reorder the items to easily see the option.
  6. Click Save.

 

I've also attached screenshots for your reference:

 

image.png

 

image.png

 

Additionally, before clicking the Take me there shortcut key on the article, ensure that you've already logged in to your QBOA account so you'll be automatically routed to a specific page.

 

However, if you still receive the error message, let's check if it's a browser-related issue. Stored web caches can sometimes become corrupted, damaged, or outdated, leading to unusual displays or behavior.

 

We can start by opening your QBOA account and then accessing the Community page in a private window as it ignores data from cashed files.

 

These are the keyboard shortcuts:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

If you're able to navigate to another page by clicking the article's shortcut key, then it's safe to say that it's likely caused by your browser. Let's clear your regular browser's cache to refresh. Otherwise, consider switching to other supported browsers as an alternative.

 

Moreover, you can utilize this attached article to learn how to see a summary of your business: Run reports in QBO.

 

If you need further help with the depreciation schedule in QBOA, don't hesitate to return to this thread. We're here to lend a hand.