- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Manage suppliers and expenses
Thanks for letting me know, Lisa.
The transaction amounts (correct), the beginning balance (correct), the ending balance (correct), the reconciliation statuses of the transactions (correct) are the only things I can think of your scenario. Would you be able to double check the amounts of the transactions to see if they are correct?
Are we having the same number of transactions on the reconciliation page? What about your Ending Balance amount? If they are all correct or same with mine, please have this checked with our phone or chat team. They can request a screen-sharing session to see your reconciliation.
- Click on Help and choose Contact us.
- Enter a short description about this and click on Let's talk.
- Choose from Chat or Get a callback. Office hours: M-F, 8:30 AM - 6:30 PM, AEST.
I'm just around if you have other questions.