Hello again, @lowcool. Thanks for keeping us updated.
Generally, the data provided on the report depends on the filters being set up. If you've mean to say that the create date information still show up even when the box is not tick. Then, I recommend using a private browser to check if you've got the same results. You can follow the steps I've provided above.
If got the same result, this time I invite you reaching out to our Customer Care Team. This is for them to further investigate the root cause of the issue. They also have the tools like screen sharing to check your account.
Here's how to contact the Customer Support Team:
- Click the Help icon on the top right.
- Click Contact Us button at the bottom.
- Enter a short description about your concern.
- Click on Let's talk.
- Choose the Get a callback method to be connected to support.
If you need tips in the future, visit our QuickBooks Help Articles site.
Please let me know if you have any other concerns or issues, and I'll get back to you as soon as possible.
