I'll route you in the right direction for support to help you fix this issue with your invoices, Helene.
Since the issue persists, I recommend contacting our live Customer Support Team so they can investigate your account further to find out what's causing this issue and provide you with a possible resolution.
Here's how:
- Go to the Help icon on the top menu.
- Select the Search tab and enter your concern. For instance, enter help.
- Click the Contact Us button and choose between Chat or Callback to connect with us.
Ensure you reach out to them during their available hours so they can address your concerns promptly.
Moreover, you can check out these articles that will help you organize your invoices and payments:
You can post anytime if you have questions about invoices or want to share your best practices using the product. Please know the Community has your back, Helene.
