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Manage Customers and Income
Thank you for responding to the thread, HeatherMarie1. Let me clarify the situation regarding the overdue charges in QuickBooks Online.
I acknowledge the relevance of having an efficient process for recording transactions within the program. At the moment, the system doesn't have the capability to automatically add late fees due to the unavailability of this feature in the QuickBooks ZA region. It would be beneficial to share comments with our software engineers so that they can consider incorporating this feature into future product enhancements. Here's how:
- Click the Gear icon, then select Feedback.
- Type in your feature request.
- Click on Next to submit.
You can manually add a service item instead and name it as late fees as your workaround. You can refer to the instructions given by my colleague MariaSoledadG.
I've also added these articles for your reference in other invoice-related activities:
- Add a discount to an invoice or sales receipt in QuickBooks Online
- Customise invoices, quotes, and sales receipts in QuickBooks Online
Your suggestions are greatly appreciated. I'll get back to you with any updates or resolutions you need if you have other questions about late fees. I'm always ready to lend a hand.