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Manage Customers and Income
Hello there, Janna. I understand that you're seeking clarification regarding the home currency and multi-currency settings. Allow me to provide you with the necessary information.
The response provided by SirielJeaB is intended for situations wherein the user has already purged or deleted their data in QuickBooks Online (QBO) and desires to start anew to have the Multicurrency option back.
If the Multicurrency feature is enabled for your existing account, you won't be able to change the home currency. In such cases, it is recommended that you delete your data and start afresh in QBO. Doing so will restore the Multicurrency button, allowing you to select USD as the home currency. The process may differ depending on how long you've been using QuickBooks.
If you have books that are less than 60 days old, you can purge your data by following the instructions given by MariaSoledadG. However, if your account is older than 60 days, you will have to cancel your current QBO company and start a new one. Here are the steps you need to follow:
Step 1: Cancel your current company
- Open a web browser on your computer.
- Sign in to QuickBooks Online as the primary or company admin.
- Click on the Gear icon and select Subscriptions and Billing.
- In the QuickBooks section, select Cancel.
- Follow the on-screen steps.
Step 2: Start a new company
- Sign up for QuickBooks Online.
- Enter your user ID and password, which can be the same as before.
After setting up the new company, you will have the option to select the home currency. It is crucial to choose the appropriate currency since it cannot be changed once set.
You may want to take a look at these write-ups to learn more about multi-currency in QuickBooks Online:
Should you still have any queries or qualms about your home currency, please mention them below. I'll be delighted to assist you further.