AaronEME
Level 2

Manage Customers and Income

Thank you.  Can you contact the team working on this issue and find out some sort of best guess ETA for the light at the end of the tunnel?   Are we 3 months out? 1 month? 12 months?  Any indication would be appreciated.  I promise I won't hold you to it.  Even if only to say they don't yet know. 

 

It has been going on since at least April if not prior and it is a major disruption to our business.

 

Please extend my thanks to the team working on sorting it out. Their efforts to solve are appreciated.

 

Regards,

 

Aaron