We understand the importance of changing the details in your email notifications, @debbie1234. To make it up to you, let me route you to get the help you need.
To assist you with this, I suggest that you contact our Technical Support Team. They are highly trained and have the resources to investigate the issue you're experiencing with the Custom Form Style option in QuickBooks Online.
Here's how to get in touch with them:
- Go to the Help icon and select Contact us in the search tab.
- From the What can we help you with field, enter your question.
- Click on Continue.
- Choose either Appointment, Callback, or Chat.
Additionally, you can refer to this article to personalise your sales forms: Customise invoices, estimates, and sales receipts in QuickBooks Online.
We appreciate your patience as our support team looks into this issue further. Thank you for your understanding.
