"We recognize that each company has unique needs, and I can see how the feature you're looking for would benefit and empower your business." blah blah blah... Such company-speak.
This issue/request has been ongoing for nearly 3 years with zero resolution. To even suggest to make an invoice for each customer is absurd. The most BASIC thing in any business suite is the ability to do things fast and accurately, not stopping with each invoice to add in the name of the customer, the contact's first name, etc. It is an absolute PITA and QB does nothing about it (except keep raising the rates with no added value for the increase). Here's the thing. The people that use QB are businesses. Businesses have lots of customers, sub-customers, contacts, etc. It is not rocket science to provide dynamic variables to be put into an email template. That is developer 101 stuff. Every single time I have to send invoices I am reminded how absolutely ridiculous this is to even have to make a request for this feature, never mind wait three years and still hear "we recognize how this would be valuable". Roll my eyes with the insincerity of that statement. What would really, really be helpful at this point, would be to actually implement something a ton of customers are asking for. Seems these basic but incredibly valuable and important features fall into the abyss called "Enhancements". It's about time QB provided some value-add or the recommendations here to look at xero.com may be fully warranted. So frustrating.
