I want to ensure this is taken care of, @cpc-copierpc-com.
Since the issue persists after doing the steps provided by my colleague above, we have a designated team that'll help with opening your account and find the root cause of issues with error when importing invoices.
Here's how to contact our QuickBooks Online support:
- Go to the Help (?) icon at the top.
- On the Assistant tab.
- Type a question, keyword or topic for QuickBooks Online self-help content or select Contact Us, type a question and Continue. Choose a way to connect with us:
- Select Start a chat with a QuickBooks support expert online.
Additionally, I've added these articles that'll help you manage your invoices when importing in QuickBooks:
Please know that we're determined to get this resolved. Keep us posted if you have follow-up questions about importing invoices in QuickBooks.
