Manage Customers and Income

Thanks for joining the thread, @Rosie75.

I appreciate the details you've provided. You have deleted the account from your list after selecting Make inactive.

To fix this, there's an option to Include inactive to show all deleted and active accounts from your Chart of Accounts list. You can see this feature by clicking the Mini Gear icon beside the Printer icon on the upper right of the Chart of Accounts list.

Here's how:

1. Go to your Chart of Accounts.
2. Click the Mini Gear ⚙ icon and select Include inactive.
   
   
    
3. The inactive accounts will show the Make active option from the Action column.
   
   

Alternatively, you can run a Chart of Accounts report to see the deleted accounts and make them active. Just click Run report and then customize the report to show only deleted accounts. Let me show you how:

1. From your Chart of accounts, select Run report.
2. Click the Customise button.
3. From the Filter section, choose Deleted from the Deleted drop-down.
   
   
    
4. Hit Run report.
5. Click the account in question.
6. Uncheck the Inactive box below the Cancel button.
   
   
    
7. Then hit Save and close.

By following these steps, you opt to make accounts active again.

The following resources are good references to learn more about managing and organizing your chart of accounts:

• Make accounts inactive
• Default accounts you can't deactivate in QuickBooks Online

If you have other QuickBooks concerns about the accounts in your books, please don't hesitate to comment. I'll be more than willing to help. Take good care.