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Manage Customers and Income
Hi there, @info1852.
Thank you for joining the Community. Allow me to share some additional methods for determining why the balance sheet report does not match your register.
If your bank balance differs from your bank statement and rates, QuickBooks Online generates various currency values. We can also make sure to sort out the exact date and customize the data.
To fix this, I recommend changing the date of the report to match your fiscal year or the calendar year. Let me show you how:
- From the Reports menu.
- Choose Balance Sheet.
- Select the appropriate report period from the Filter and date range.
- Hit Run Report.
Otherwise, you'll need to check the dates on the individual checks and deposits to fix the discrepancy. For additional help, I recommend reaching out to our Customer Care Support. They can use the screen share tool to determine what's causing the issue and help you get back to business in no time.
That should get you started in the right direction today. If you have any further questions about QuickBooks, please let me know. I'd be delighted to assist you. Have a wonderful day.