nikita-opensourc
Level 1

Manage Customers and Income

Hi Rubeilyn_J,

 

Thank you for your reply. I understand that these exceptions pull from previously entered Invoice. What I don't understand is that since the invoice is deleted, why does it come in the exception report. If its deleted, it shouldn't be in the records. I am preparing return for Oct-Dec 2021 and i see exceptions from 2019 and 2020 invoices.

Btw, since we transitioned to QBO in 2020, our 2019 ending data was entered by QB team,and they did not select the GST code to respective invoices ( Accounts Receivables) and rather entered them as Out of scope of GST. We later understood when we saw exception in our last quarter GST summary. Is there a way to delete these unwanted invoices totally from QB.

Please let me know how can we proceed with this.

Thank you!