You can edit them, userhuini.

Let me show you how to update the price of your product and service item. Please follow these steps:

1. Go to the Sales menu and Products and Services.
2. Find the product or service item and click Edit under the Action column.
3. Update the Sales price/rate, then tap Save and close.

You'll want to check these articles. These will give you more info on how to manage your products and service items in QuickBooks Online:

• Add product and service items to QuickBooks Online
• Change product and service item types in QuickBooks Online

Keep your posts coming if you need anything else. Have a great day!

@userhuini 

You may need an additional app to update the prices in bulk.

I have no save/update button in the edit menu, please advise

I appreciate the shared screenshot, Katrina. I can assist you in restoring the edit and save buttons in your product and services.

To address this, I recommend performing basic troubleshooting to see if it's a browser issue by accessing your QuickBooks Online account in an incognito or private window to sort out unexpected problems when accessing the transactions.

Refer to the following browser keyboard shortcuts below:

• Google Chrome: Ctrl + Shift + N
• Mozilla Firefox: Ctrl + Shift + P
• Microsoft Edge: Ctrl + Shift + P
• Safari: Command + Shift + N

Once the private browsing session works, clear your main browser's cache to restart the program. Another way is to utilize other supported browsers.

For future reference, you can generate a report that provides a comprehensive insight into your business's performance.

Let us know if you have other questions about managing items. I'll be around to help. Take care.