Ensuring accurate company information in your subscription invoices is crucial, especially for tax purposes, hubprofi, and I appreciate you for clarifying your initial question. Let's work together to sort this out so you can download these invoices.
Since my colleague has already provided the steps to verify your business information, it's essential to contact our Customer Support team already.
Please know that any incorrect information on previously generated invoices will not be changed. Thus, you'll need to request a copy of the invoices with the correct details from our Support team. They can verify if they have the correct company details in our system to ensure you won't have problems with your next subscription invoice.
Here's how to connect with them:
- Sign in to your QuickBooks Online (QBO) company.
- Go to the Help menu.
- In QB Assistant, enter the topic you need help with. You can also enter questions.
- Select Contact Us to connect with a live support agent.
- Choose the best way you'll want to reach out to them.
Moreover, you may visit this article to learn how you can manage your billing and payment info: Manage billing, payment, and subscription info in QuickBooks Online.
I'll hear you out if you have additional questions about your company details or any other QuickBooks concerns. Simply click the reply button and I'll provide the necessary information.
