Allow me to clear things up, @itsupport-genius.
The Intuit email address (quickbooks@notification.intuit.com) is the default email address displayed in the "Sent from:" field of the invoices you send out. However, your company email address will still be visible in the "Reply to:" field and at the bottom of the invoice. When customers reply to your invoice, their response will be sent directly to your email.
We understand that this feature may cause confusion to your customers. To help improve your experience with QuickBooks Online, your valuable feedback goes directly to our product development team for review and consideration.
Here's how to send it:
- Go to the Gear icon and choose Feedback.
- Enter your comments or suggestions.
- Click Next to submit.
In case you need help emailing or printing multiple sales forms, you can find more guidance in this article: Email or print multiple sales forms in QuickBooks Online.
You can always return here and leave a reply if you have other queries besides sending your invoices to customers. Our team is always available to support you. Have a good one!
