Thank you for coming back with additional information about your inquiry, Tatweer.
I am here to give insights into why there were transactions registered twice and have a negative sign in your QuickBooks Online (QBO) account.
It is normal for your transaction to appear twice in QBO. This is because QBO is designed to record your transactions accurately. In your case, one of the transactions is recorded as an invoice sent to your customer, while the other is a payment received from that same customer. In accounting terms, these are known as debit and credit transactions.
You can learn more about this topic by scanning through this blog page made by QBO: Debit vs. credit accounting: The ultimate guide.
If you have your invoice transactions in QBO, don’t hesitate to share them with us here in the Community. I’ll be here to assist you any time. Have a good one!
