Having the option to send hyperlinks when sending statements is convenient for your business needs. Let me guide you on how you can send a request for this function, sunset.
For now, inserting hyperlinks to statements is unavailable. As a workaround, you can export your statement and insert it from there when you email them to your customer.
You'll also want to send feedback to let our product team know how convenient is this for your business needs. To do so, you can follow the steps below:
- Select the Gear icon at the top, then Feedback.
- Enter your comments or product suggestions. Then click Next to submit feedback.
In addition, you may need to record the payment for your customer so the invoice will be marked as paid, check out this article for more details: Record Invoice Payments In QuickBooks Online.
Please get back to us if you need further assistance with sending a statement. We'll be right here to help you.
