Hello there, @n-king.
We recognize how beneficial it is for you and your business to customize email templates according to your preferences in QuickBooks Online.
Currently, in QuickBooks, you can only change the color of the email form and the email message. It is not possible to change or remove the box in the middle of the email.
As we value your suggestions, I recommend sending your feedback to our Product Development Team. Here’s how:
- Go to the Gear icon.
- Select Feedback.
- Enter a brief description of your product suggestion and click Next.
- Type your email address.
- Once done, click Send Message.
Also, feel free to visit our Feedback forum page to see a list of other QuickBooks users who have already suggested this feature, as well as the recent updates in QuickBooks.
I will also add an article that you can refer to for future use if you want to personalize and add info to your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Feel free to add a reply if you need further assistance. Enjoy your day!
