Catherine_B
QuickBooks Team

Manage Customers and income

Thanks for keeping me posted, Amplomedia.

 

I already saw the attachment you added and it looks like the option is missing though you've already done the troubleshooting steps provided. I recommend contact us so we can further investigate the root cause of being unable to see the Attach to email box. 

 

Here's how: 

 

  1. Click Help from the upper-right. 
  2. In the QB Assistant window, enter talk to a human twice.
  3. Click Contact Support Team.
  4. Select Start a chat.

Just visit our Community Help articles page where you can see more topics about QuickBooks that you might need help with. 

 

I'll be around the corner to help you with any questions you have in QuickBooks. Stay safe!