Catherine_B
QuickBooks Team

Manage Customers and income

Hello there, Amplomedia. It looks like there's no attachment included in your post. 

 

Have you tried performing the troubleshooting steps provided by my colleague @AlexV? If not, you'll want to try and see if you have the option to click the Attach to email checkbox. In addition, the option will only appear after you attach a file

 

If the issue persists, you'll want to reach out to us so we can help you troubleshoot remotely. You can click the link to get in touch with our chat support.   

 

Keep me posted if there's anything else that you need help with. I'll be here to help. Take care!