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Manage Customers and income
Hi Catherine, still no luck, I tried from different browsers also. I cleared cache also. I don't thing it would be a browser issue.
The system designed like, if the payment declined once, then it only allows the option - update the card". So there is some update needed in backend programming.
There should be some backend logic which enables the update card page, once the payment failed. You should inform the technical team to update that logic. Instead only giving the update your card option, also enable net banking even if the payment failed using the credit card.
Thank You!
Thank You.