Manage Customers and income

Thanks for joining this conversation, @Anuj Choudhary.

QuickBooks Online (QBO) subscription payments are charged through a recurring Credit Card, Debit Card, or Netbanking transaction (monthly or annual) based on the payment information you specify for your account.

Currently, we have temporarily suspended the use of credit cards due to a high failure rate for new card payments after the Reserve Bank of India (RBI) mandated additional factor authentication (AFA) for recurring payments on Credit and Debit cards.

For now, any payments for QuickBooks must be made through NetBanking. To add/ update payment information to your account for the first time you will need to select NetBanking and add your account details. You will be able to switch to card payments at a future date once they are supported.

To update your payment details in QBO, here's how:

1. Go to the Gear icon at the top right to get to the Account and Settings. 
2. Select the Billing & Subscription tab at the left pane.
3. Review the information in each section.
4. Select Edit next to your payment method to make changes.

For tips and other resources, I recommend visiting our website for reference: Self-help articles.

Please know that I'm only a post away if you have any other issues or concerns. I want to make sure everything is taken care of for you. I'll be here to help. Have a good one!