Welcome back to the thread, aatomzresearch-o. I appreciate you for providing a screenshot to see the exact error message. This isn't the kind of impression that I'd like you to have and we know how much time it can take when something isn’t working the way you need it. This is why we make great efforts to deliver customer satisfaction at all times.
I can see that you've already contacted our QuickBooks Support Team. However, I still recommend reaching them again. They have the tools to review your account and conduct screen sharing to help investigate why you're unable to see any option to pay via net banking.
Please refer to this article to see different information on how you can review your subscription info, view your payment history. and upgrade or downgrade your subscription: Update billing, payment, and subscription info in QuickBooks Online.
Let me know if there's anything else you need help with. Know that I'm always here to help you anytime. Take care and keep safe!
