aatomzresearch-o
Level 2

Manage Customers and income

Hi JessT, my problem is about the payment. It's not about monthly or yearly subscription. I am ready to subscribe for yearly payment but your system not allowing me to pay. 

 

The billing system designed in a way to add the credit card details only if it allows a recurrent subscription. But in India now, no banking allows recurrent payment from a credit card. So your system rejects my credit card with the Error status "Recurring is not supported on the card." Without adding my card, there is no option available for payment. Please check the attached screenshot. I can only see the option update card.

 

I don't need the help document. Just share the link for payment for an annual subscription using net banking or card (w/o asking recurring support), whatever.