Hi McBride Bookkeeping,
Thank you for your inquiry.
As you are checking the Canadian version of QBO which can be different to the Australian version of QBO, I would recommend you to clarify with the support team for Canadian version of QBO.
Please see below for their support channels:
<a rel="nofollow" target="_blank" href="
https://help.quickbooks.intuit.com/en_CA/contact">https://help.quickbooks.intuit.com/en_CA/contact</...>
Hope this helps, have a great day!
Jennifer
