Hello there, MGISolutions. Troubleshooting your browser could resolve your experience importing your invoices. I'm here to guide you through the steps to do it.
Before we begin, ensure that your file is in CSV format. You can download a sample spreadsheet during the import process for guidance. For more detailed information about the import process, please refer to this article: Import multiple invoices at once in QuickBooks Online.
Let's now refresh your browser. Start by logging into your QBO account using an incognito or private browsing window. This will enable you to work with a clean slate. Please use these keyboard shortcuts:
- Google Chrome: Ctrl + Shift + N
- Mozilla Firefox: Ctrl + Shift + P
- Microsoft Edge: Ctrl + Shift + N
- Safari: Command + Shift + N
Then, please attempt to import the invoices again. If it works, clear your browser's cache to remove specific issues and help the program run efficiently. You can also use other devices and supported browsers to ensure everything works as expected.
Additionally, you can send customer statements to show summaries of their invoices, payments, credits, and balances.
We are always here to help you with importing concerns in QBO, MGISolutions. Have a great day ahead.
