TH1833
Level 1

Manage customers and income

Hi,

We have had a customer pay an invoice twice.

I have left the second payment uncategorised.

I've just done another invoice for their most recent sale and wish to apply the uncategorised payment however, the invoice is dated today, 29th April, and the payment was back on 8th March.

QB won't seem to allow me to apply the payment to the invoice via the Bank Transactions screen.

Alternatively, I can apply the payment via the Invoice - Receive payment screen however I then can't find this payment in my banking.

Any help / suggestions would be appreciated.