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Manage customers and income
A warm welcome to the Community space, @cbennett3.
Physically mailing invoices is unavailable in QuickBooks Online. Let me share other ways to help you send them to your customers.
You have various options for sharing the invoice. Instead of mailing it physically, you can send it conveniently via email by choosing to Save and send. I'm adding the functions of other choices below:
- Save and new to save your invoice, and create a second one.
- Save and close to exit the invoice window after saving it.
- Save and share link to send an invoice link to your customer's email address.
- Save and share (WhatsApp) to keep your invoice and send it to your customer via a WhatsApp message.
Moreover, you can follow the steps below to sort your invoice list and find those that have not been sent:
- Go to the Sales menu, then select the Invoices tab.
- Click in the Status column and see if the Invoice has been sent, viewed, paid, and deposited.
Here's an article for more details about statuses that you might see: Create invoices in QuickBooks Online.
I'm adding some resources to guide you in tailoring it in the future:
- Customise invoices, quotes, and sales receipts in QuickBooks Online
- Record invoice payments in QuickBooks Online
Let me know how this goes so I can further assist you with invoices and sales-related tasks. I'll be here to lend a helping hand. Have a great day!